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  • Quotation
    Unless otherwise stated in writing the Company's quotation will be valid for a period of up to thirty (30) days from date of issue, after which the Customer agrees to and accepts these Terms and Conditions of Hire. The amount quoted is for one use of the Equipment only for the hire period. The Customer agrees that all charges for hire loss, hire extension, damage and repair will be paid and that all collection fees, legal fees or any expenses involved in the collection of these charges will be borne by the Customer.
  • Deposit
    The Customer must pay a non-refundable 30% deposit within seven (7) days of order confirmation to authorise the Company to proceed with the official order. Full payment of the order is due ten (10) days prior to the event. Upon payment of the deposit the Customer will have been deemed to have accepted the Terms and Conditions of Hire. The 30% is non-refundable and non-transferable. Prior to the event, The Company has the right to request and pre-authorise a valid credit card number in the event of loss and/or damages to the hire Equipment and/or Labour required to carry out the delivery or pick up. The Company reserves the right to pre-authorise the card provided and release the funds after the event or charge the card in the event of loss, damages and additional costs associated with the booking. This amount will be refunded in full within 14 days following the event, providing the items are returned in their original condition, and no additional charges apply. Value of booking $0 to $499 > Pre-authorisation required $200 Value of booking $500 - $999 > Pre-authorisation required $300 Value of booking $1,000 - $1,999 > Pre-authorisation required $400 Value of booking $2,000 - $2,999 > Pre-authorisation required $500 Value of booking $3,000 - $4,999 > Pre-authorisation required $600 Value of booking $5,000 - $9,999 > Pre-authorisation required $800 Value of booking $10,000 + > Pre-authorisation required $1,000
  • Cancellations of Bookings
    Cancellations that are made more than fourteen (14) days from delivery will receive a refund of any funds remitted, excluding the booking deposit. Cancelled bookings within fourteen (14) days from the event date incur a 100% cancellation fee (excluding delivery and labour costs) due to loss of opportunity. If the booking is postponed/cancelled on more than one occasion, the full cancellation fee would apply.
  • Removal of Items from Confirmed Quote/ Invoice
    Once a deposit is made the booking can be adjusted up to +/- 10% up until 14 days prior to the event
  • Final Numbers
    In order to provide you with the best service & availability of Equipment, final guest numbers are due fourteen (14) working days (excluding public holidays) prior to the Customer’s event. These are the minimum guest and Equipment numbers on which we will base all charges on; numbers may increase after this point by mutual agreement.
  • Use of Equipment
    All Equipment supplied on hire is the property of the Company and remains so until it is A) Returned to the Company. B) The Customer will be responsible for the Equipment until it is returned to the Company, and C) shall maintain the Equipment in good condition, reasonable wear and tear excepted. The Customer warrants that the Equipment will be returned in good working order to the Company. The Company makes no representation as to the suitability of the Equipment for a particular need or event, and it is the Customer's responsibility to make that judgment on its own behalf.
  • Additional Equipment
    If after commencement of hire from the Company any specification changes are requested, the cost of such changes will be borne by the Customer.
  • Hire Period
    The hire is for one to three (1-3) days from the time of delivery, unless agreed upon mutually in writing by both parties. Failure to return the equipment or inability for our drivers to access the equipment for pick up will incur a daily charge for the equipment for any days beyond the agreed hire period. Any additional charges incurred may be charged to a credit card or invoiced. If the Customer fails to return the equipment, the Customer gives us permission to enter the premises of where the Equipment is held to collect the Equipment.
  • Extended Hire
    The Customer must return all Equipment when it is due back. A continuing hire fee for all Equipment not returned to the Company when it is due back will be charged to the Customer, at the standard daily rate of hire or hire period, until the Equipment has been returned to the Company. The Customer shall give appropriate notice in writing to the Company if any extension or termination of the hire is requested. No refunds will be issued for the early return of Equipment on extended hire.
  • Delivery
    The Company makes no representation that Equipment will be available to meet every order. Availability of Equipment to meet each order is subject to the timing of that order. Every endeavour will be made to complete delivery within the period stated but no liability can be accepted in regard thereto. Additional fees may apply in the event of a delayed or cancelled delivery due to unforeseen circumstances of natural causes. Unless otherwise stated the Company will not accept cancellation of an order due to late delivery, nor shall it be liable for consequential damages of any kind arising out of late delivery or non-delivery. Where it has been agreed between the Company and the Customer that Equipment is to be delivered to an address specified by the Customer the same shall be available to be picked up at the specified date arranged at that address on the last day of the hire period. Where the Customer has taken delivery at the premises of the Company all Equipment hired shall be returned to those premises by the time arranged on the last day of the hire period. In the event that the Equipment is not available to be picked up by the arranged time on the last day of hire or has not been returned to the premises of the Company by close of business on the last day of hire, then the Company must be notified immediately. The delivery and collection fee is quoted at the time of booking, taking into account the number of items, labour and on road costs at the agreed time slot. If the number of items change, or the nature of the delivery changes, the Company has the right to review the delivery and labour fee. Additional fees apply for after-hours deliveries and pick ups which are from 6pm - 8am, Saturdays, Sundays and on Public Holidays. Delivery of all furniture is at ground level only. Extra charges on top of the usual delivery charge apply where the delivery of the furniture is more than 10 metres away from where our vehicle can park. Extra charges also apply for stairs, steep descents and going up levels in buildings. The hirer is responsible for advising via email if the delivery has any of these conditions. Failure to do so will result in extra charges.
  • Dry Hire
    Pickup is available from our warehouse in Castle Hill, NSW 2154 Monday-Friday between 10am-4pm based on the agreed date at the time of booking. It is the responsibility of the Customer to organise appropriate labour help to load. Please note all Equipment must be transported in a closed vehicle (i.e. truck or van) with all necessary blankets, straps and ties. Utes and/or trailers will not be accepted.
  • Site Approval
    The Customer shall be responsible for giving any local or other authorities any necessary notice of their intention to erect the Equipment or to have Equipment erected and shall pay all fees in connection therewith. The Customer shall solely be responsible to ensure that the site is cleared and ready for the erection of the Equipment and Furniture and that the foundations upon which the Equipment is to be erected are sufficiently firm and otherwise suitable to safely carry the Equipment and the load to be put on it without subsidence. In the event that the Company incurs or suffers any loss, costs or damages as a consequence of the Customer's failure to carry out its obligations under these terms the Customer shall be solely responsible and shall indemnify the Company for any such loss, costs or damages.
  • Misuse of equipment
    The Company shall not be liable for any loss or damages arising out of the overloading, exceeding rated capacity, misuse, or abuse of the Equipment by the Customer and the Customer agrees to keep the Company indemnified in respect thereof. The Customer accepts full responsibility for the Equipment once they take possession of the Equipment. The Customer is liable for the replacement cost of any Equipment that is stolen, missing, vandalised or broken. The Customer is liable for any damages caused to the Equipment. The Customer acknowledges that they have received adequate instruction on the correct use of the Equipment, which includes demonstration or verbal or written instructions.
  • Security
    The Customer is responsible for the security of the Equipment until such time as it is returned to or collected by the Company. In the event of the Equipment being stolen from the job site, the Customer shall notify the Company in writing stating the full circumstances of the theft and the time the police were notified. Until the Company receives such notification, the hiring charges will continue. The Customer shall also indemnify the Company for any such loss of the Equipment at the current replacement cost of the Equipment, and must pay that cost to the Company on demand. The Customer must ensure that there is provided lighting, water proofing, safe power supply, public protection, covering of power lines and such facilities as might be considered necessary for the requirement of Authorities or in the interests of safety.
  • Equipment Care
    The Customer is responsible for taking care when handling Equipment and is also responsible for informing other parties about The Company’s terms and conditions of hire. The Company’s Equipment is clean and ready to use. The Customer is responsible for cleaning food scraps off crockery and cutlery and to pack into the same packaging when The Customer first took possession. All table linen can be returned dirty. Any permanent stains, rips or burn marks will result in a replacement fee being charged within seven (7) days from the event. The Company does not permit the use of open candles on tablecloths. All candles must have a drip tray or be contained in a closed vessel to ensure wax does not drip directly onto the tablecloths and table runners. The Customer is responsible for notifying The Company in the event of loss or damages. The Company reserves the right to pre-authorise a credit card, and charge for any additional cleaning, repairs or replacement as deemed necessary by The Company.
  • Loss & Damages
    The Company must be notified immediately of any Equipment lost or damaged during the hire period. The Customer indemnifies the Company in respect of all such loss. The Customer must pay on demand to The Company the following amounts; i. If the Equipment is lost, the Customer must pay to the Company the current replacement cost of the Equipment; ii. If the Equipment is damaged, the Customer must pay for all repairs; iii. If no notice is given to the Company of a lost item it shall be deemed as extended hire until such item is returned, and hire fees with continue until notice is given or the Equipment is found. The Customer agrees to pay full replacement costs for any Equipment lost or considered by the Company as being irreparably damaged. Such payment shall be made by the Customer within seven (7) days of such loss or damage coming to the attention of the Company. In the event payment is not made within the seven (7) day period the Company has the right to charge the account details provided. The replacement fee for dinnerware and linen are as follows; - Napkins - From $10.00 - Tablecloth (large) - From $150.00 - Tablecloth (small) - From $100.00 - Tumblers - From $10.00 - Coupes- $10.00 - Champagne flute - From $9.00 - Cutlery (any piece) - From $3.00 - Charger plate - From $20.00 - Dinner plate - From $20.00 - Side plate - From $10.00 All other items not specified will be charged at market value.
  • No liability for indirect or consequential loss
    The Company shall not in any event be liable for contingent, consequential, indirect, special, and punitive or any other similar damages, howsoever caused, for any damage, injury or loss, whether arising under breach of contract, negligence (commission, omission or advice), and strict liability or otherwise. All warranties by the Company to the Customer are excluded, to the full extent permitted by law. The liability of the Company resulting from a breach of any warranty unable to be excluded by law is strictly limited to the resupply of the Equipment to the Customer or the repair of the Equipment supplied to the Customer. The Company shall not be liable for any damages caused by its Equipment, this includes but is not limited to walls , floors, doors, windows, stairs, furniture, fixtures, fittings, artworks and landscaping. In the event the site is not clear to receive The Company’s Equipment and The Company (or its Contractors) move existing furniture, The Company are not liable for any damage caused. The Company shall not accept any consequential costs or damages arising from the failure, delay, bad weather or malfunction of the Equipment. The Customer is responsible for taking precautions to ensure alternative arrangements are made in such a situation.
  • Force Majeure
    For the purpose of this clause, “Force Majeure” means an event or circumstance beyond the reasonable control of a party, including, but not limited to, acts of God, War, Fire, Explosion, Civil disobedience, Legislation not in force at the date of this Agreement or labour disputes. The Company will not be liable for the consequences of any circumstance reasonably beyond The Company’s control which affects its obligations under this Agreement.
  • Safety
    The Company adheres to the law of the relevant Work Health and Safety Acts of ACT and NSW. The Customer is to ensure adequate safety measures are adopted when necessary. The Customer will make any inspections to ensure that there are no breaches of safety requirements at the site whether imposed by authority or otherwise; and that all works are performed according to relevant safety codes, standards and manufacturer's specifications; and that there are no alterations or modifications to any Equipment made by any person other than an employee of the Company.
  • Payment Terms
    The Customer must pay a 30% deposit within seven (7) days of order confirmation to authorise the Company to proceed with the official order. Full payment of the order is due fourteen (10) days prior to the event
  • Goods & services tax
    Where applicable the Customer will be charged in accordance with current Federal and State legislation.
  • Governing Laws & Venue
    This Contract will be governed and constructed in accordance with the laws of the state of NSW, the parties submit to the jurisdiction of the Courts of that state for determination of any dispute claim or demand arising out of these Terms & Conditions.
  • Miscellaneous
    The Company reserves the right to take photos at event locations utilising the Company's Equipment. Photos are taken with a focus on the Equipment and are selected with due care to exclude recognisable private property and persons. Photos may be used in publications or other media produced, used, or contracted by the Company.
  • Agreement
    The Customer agrees and accepts full responsibility for the following conditions: a) Through the period of hire to maintain the Equipment (including packaging and road cases) and to return Products in the same conditions as it was when the Customer first took possession b) To be responsible for all damage to Equipment caused by the weather including but not limited to rain, hail and wind c) Promptly to pay all charges in accordance with the terms set out herein irrespective that no demand shall have been made by the Company d) To return all Equipment promptly to the Company at the end of the hire period, without any requirement by the Company to make demand in relation thereto e) To permit (and obtain permission) for the Company and any of its officers, servants and agents to enter the premises where the Equipment may be located and (without prejudice to any other claims or rights as the Company may have to damages of otherwise) to inspect the Company’s Equipment or to merit the repossession by the Company of the Equipment if the Company determines that any breach of the terms or conditions of the hire has been committed f) The Customer is responsible to ensure that Love Street Studio has accurate bump in/out times at least 2 weeks prior to the event date g) All expenses, costs or disbursements incurred by the Company in recovering any outstanding monies, including debt collection fees and Solicitor costs, shall be paid by The Customer. h) Where the Company agrees by special arrangement to deliver Equipment to a person (whether or not an officer, servant or agent of the Hirer and whosoever identified), nominated by the Customer, that person shall be deemed to be the authorized agent of the Customer for all purposes of the contract and be bound by these terms and conditions without releasing the Customer named herein from being personally and severely liable hereunder i) To be responsible for all loss or damage whatsoever or howsoever caused to any person or property in relation to the Equipment or the use thereof and without limiting that responsibility, the Customer shall be liable to affect public risk insurance in relation to the Equipment for the duration of the period of hire j) All missing Equipment or those damaged beyond repair will be paid for at current retail value.
  • Interpretation
    "Company" means Love Street Studio "Customer" means the person or persons company to whom the Tax Invoice is addressed and shall include their legal representative, administrators, and successors and or permitted assignees. "Equipment" means the items hired by the Customer from the Company from time to time.
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    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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